Returns & Exchanges
At Coolibar, we want you to be completely satisfied with your sun-protective apparel, which is why we offer a 90-day return window for items in their original, unwashed condition. Our goal is to ensure you stay protected and comfortable under the sun with every purchase.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid USPS return shipping label provided at the end of the online request process.
- 3.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached, and affix the return label to the outside of the box.
- 4.Ship and Track
Drop your package off at any authorized USPS location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.